CollectionPoint
Digital Order Status Display
Order Display
CollectionPoint displays open orders on a screen or monitor directly from the TouchPoint till, so that customers can take a seat and keep an eye on their order’s progress in the queue. Queue-busting software for QSR, takeaways, restaurants, attraction parks, warehouse stores or waiting rooms.
Benefits To Your Business
- Improve customer experience with order status progress displays that keep customers well informed.
- Reduce congestion by keeping queue lines away from the counter at busy times and allowing your customers to browse as they wait for their order to be prepared.
- Reduce complaints by automatically providing customers with their expected wait times.
- Increase sales by utilising the fully branded screens to advertise promotions, offers and upsells.
Product Features
Advertise
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.
Automated Collections
Collection notifications are called from the CollectionPoint remote or when the kitchen finish a ticket on TouchKitchen.
Automated Orders
When an order is placed on TouchPoint, the order gets sent straight to CollectionPoint.
Estimated Wait Times
Let customers know how long their wait is likely to be with automatically generated wait times.
Notifications
When an order is ready to collect, an animation for the corresponding ticket will pop up on screen, along with an audio announcement.
Reduce Queues
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.